Returns & Refunds

Return any unworn item with its tags attached within 30 days of delivery for a full refund or exchange. Sale items follow the same window unless marked final sale.

Open your account, find the order, and hit "Start a return." We'll email a prepaid label within minutes — the first exchange ships back free.

Not registered? Email care@mork.co with your order number and we'll sort it.

Once your return reaches us and passes a quick check, we refund your original payment method within 5–7 business days. You'll get an email the moment it's processed.

Need a different size? Choose "exchange" when you start your return and we'll reserve the new size for you. First swap is free; we cover return shipping.

If something arrives damaged or faulty, contact us within 14 days with a photo and we'll replace it or refund you in full — return shipping is always on us for faults.