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Goodyear welted
The boots are stitched, not glued. That is why they can be resoled.
Resoled for life
Send a welted pair back as often as the upper holds. Four weeks, post paid.
Free exchange
First size swap free, both directions. Buying unseen is a fitting.
Delivered duty paid
Free worldwide, nothing owed on arrival.
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The welt
A glued shoe is a shoe with an expiry date
Stitched, not glued
A welt is a strip of leather stitched to the upper and to the sole. It costs more to make and it is the only construction that lets a sole come off without destroying the shoe.
Resoled as often as it needs
Four weeks, return post paid, for the life of the upper. We have taken pairs through five soles. The welt is the limit, and we replace that too.
And the honest part
The running and trail shoes are cemented and cannot be resoled. Foam midsoles do not survive the process. We say so on every one of those pages rather than at the bottom of a FAQ.
Reviews
From people on their second sole
“Third resole on the same boots. They come back looking better than the last time and it costs less than a new pair of anything.”
Anders K.
Verified buyer
“Ordered a UK 8 and needed a 9. The swap was free and the new pair arrived before I had posted the old one back.”
Rosa M.
Verified buyer
“They told me on the product page that the trail shoe could not be resoled. Nobody else does that, and it is the reason I bought the boots from them too.”
Tom H.
Verified buyer
Before you buy
Welts, sizing, resoling, returns
If it is not here, message the fit team — a person replies, usually the same day.
The upper and a strip of leather called the welt are stitched to a rib on the insole, and the outsole is then stitched to that welt. Nothing structural is glued. It means a cobbler can cut the outsole stitching off and put a new sole on without touching the upper — which is the only reason a shoe can last decades.
No. The boots are welted and can be resoled indefinitely. The racer, the everyday runner and the trail shoe are cemented — their foam midsoles cannot survive being taken apart. Each of those three pages says so in its construction block.
Every page lists UK, US men's, EU and CM together. UK 8 = US-M 9 = EU 42 = CM 27.0. Measure your foot in centimetres at the end of the day, standing — CM is the only one of the four that is a measurement rather than a convention.
The first exchange is free in both directions, worldwide. Buying footwear you have never had on is a fitting, and a fitting that costs the customer money is not a fitting.
Four weeks from arrival, and we pay the return postage. If the upper has gone past a patch we will tell you before charging you rather than after.
No. Duties and taxes are calculated and paid at checkout, so the price you agreed is the total, everywhere we ship.
Wear them out.
Then wear them again.
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