Returns
30 days, no questions asked.
We send a return label with every order. Send it back within 30 days, unworn, with original tags, and we'll refund within 48 hours of receipt.
How it works
- 01
Initiate from your account
Open the order and tap 'Return'. We'll email a prepaid label within minutes.
- 02
Pack and print
Use the original packaging if you can. Stick the label on the outside.
- 03
Drop at any carrier point
CTTL, UPS, DHL — wherever's closest. You'll get a tracking link.
- 04
Refunded within 48 hours
Of receipt at our studio. Back to the original payment method.
What we can't take back
Worn, washed, or altered pieces. Earrings (hygiene). Final-sale items. Anything we can't put back in stock.