Privacy Policy

Order details you give us — name, shipping and billing address, email, and phone number — so we can build, ship, and support your order.

Payment information is handled entirely by our PCI-compliant payment providers. We never see or store your full card number.

Basic usage data (device, pages viewed) via privacy-friendly analytics, used only to improve the store and the fit of our recommendations.

To fulfil orders, register your 2-year warranty, process returns within the 60-day trial, and send order updates. To answer support requests. And — only if you opt in — to send you new-model announcements and firmware news.

We never sell your personal data. Ever.

We use essential cookies to run the cart and checkout, plus optional analytics cookies you can decline. No third-party ad tracking.

You can request a copy of your data, correct it, or ask us to delete it at any time by emailing care@aure.com. We respond within 30 days.

You can unsubscribe from marketing in one click from any email we send.

We keep order records for as long as required for tax and warranty purposes — including the full 2-year warranty term — then delete or anonymise them.